LEVEL OF JOB SATISFACTION AMONG NURSES WORKING IN TERTIARY CARE HOSPITAL OF FAISALABAD

Introduction: Nurses playing an important role in the provision of health service delivery. Their job satisfaction impacts
the quality of healthcare service delivery and patient outcome.
Objective: To study the level of job satisfaction among nurses working in Independent University Hospital, Faisalabad.
Material and Methods: Descriptive cross-sectional study was conducted in Independent University Hospital from
January 2018 to June 2018. All the nurses, who were working in Independent University Hospital and are willing to
take part, were included in our study through convenience sampling technique. Data was collected through structured
questionnaire. Confidence level set at 95% and p-value taken 0.05. Job satisfaction was considered low when 0-33%
respondents answered yes (satisfied) to a particular question, moderate satisfaction for a 34-67% response and high
satisfaction for 68% or more yes (satisfied) response to a particular question. A nurse was labeled as satisfied from job
if answers to more than 6 out of 12 questions was found yes (satisfied).
Results: Among 116 participants nurses, 92 (79.3%) nurses were satisfied with work load, 90 (77.6%) nurses with
their working hours, 90 (77.6%) nurses with new job skills and 88 (75.9%) nurses were satisfied with relations with
co-workers. Lowest satisfaction was found with pay 26 (39.7%) followed by satisfaction with benefits other than pay
66 (56.9%). Overall 80 (69.0%) nurses were satisfied with their job while 36 (31.0%) were not satisfied with their job at
independent university hospital.
Conclusion: Majority of the nurses working at Independent University Hospital were satisfied with their job. Pay and
job-related benefits need to be reviewed for nurses’ better job satisfaction and less job turnover.